Shipping policy

Good news, as a customer of Dear Monica you’re entitled to our standard free delivery service. Standard delivery operates weekdays Mon – Fri 10:00 AM  to 4:00 PM PST.

We offer next day delivery or Saturday service as well, you need to choose that shipment method at the checkout. Please note, the next day shipment service is provided by UPS. 

DELIVERY SERVICE

All our international deliveries are handled by UPS & FedEx. Domestic with USPS as well. 

Reliability is key, which is why we use a signed-for delivery service.

 At Dear Monica we do our best to deliver within the stated time, however we cannot be held responsible for any delays caused by the weather, holiday rush, or COVID related issues.

Please don’t refuse a delivery. Unfortunately, refused deliveries will incur a cost of the original delivery plus the return cost. Any refund made will be minus the total delivery and return cost in the case of refused deliveries.

We try our best to get deliveries out to you on time, but sometimes international deliveries can take longer than expected.